A Netsmart Blog

Getting the Most from Your Help Desk

Finding qualified IT help can be a challenge for most organizations, so how can you ensure that your IT staff is working on the most strategic components of your business and empower them to get to know the software better? When we think about help desk tickets, we usually just think of them as a way for users to report problems and for the IT team to provide a resolution. However, there is a lot more valuable data in those…

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Enhancing Autism Services with Technology

The demand for autism-related services in the U.S. has increased 30 percent over the last decade. More community providers are expanding their services to individuals and their families by adding new lines of business to support autism services. Providing support and services for individuals diagnosed with an autism spectrum disorder typically requires unique workflows and other considerations. With so many types of services to provide across a diverse community with various needs, it’s important for provider organizations to have the…

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Meet the Clinicians: Jennifer VanWinkle

We are privileged to work with many associates who have firsthand clinical experience. These talented individuals work together with our technology teams and clients to make sure we’re delivering solutions that work in the real world – not just the testing lab. In this series, we spotlight individuals who have worked in clinical settings and now use those skills and their wealth of knowledge to meet and exceed the needs and goals of our clients.  Jennifer VanWinkle – Solutions Strategist Tell…

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Driving Recovery in the Opioid Crisis – The Technology to Get Us There

The opioid crisis has been long in the making and has yet to cease force as it continues to permeate the healthcare community. Drug use admission rates have increased 500 percent since the early 2000s. According to the CDC, there were more than 63,000 overdose deaths in 2016, which surpasses the number of car accidents and gun deaths in that same year. When studying the opioid epidemic, it’s important to consider the causes of addiction, which can range from genetics,…

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Patient-Driven Groupings Model (PDGM): What Home Health Agencies Should Know

Home health agencies have a lot to look forward to when it comes to upcoming regulatory requirements for reimbursements as proposed by the Centers for Medicare and Medicaid Services (CMS). Let’s dive in to learn more about what they can do now to prepare for new payment changes in 2020. What is Patient-Driven Groupings Model, or PDGM? PDGM has roots from the previously proposed Home Health Groupings Model, or HHGM, which CMS has described as focusing on the value versus…

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Meet Our Veterans: Corey Hunt

You’ve seen our Meet the Clinicians series where we showcase our talented and knowledgeable associates with clinical backgrounds. Today, we’re unveiling our latest series, Meet Our Veterans, where we feature associates who have served our nation and their journey to Netsmart. It’s sincerely a privilege to work alongside individuals who have served our country. We thank them and all military members and their families across the U.S. for their service yesterday, today and tomorrow. Corey Hunt, Learning & Development Program Manager 1. What…

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A Collaborative Check-In With Some of Our Clients

We love when our clients stop by and share insight and feedback with our associates. Recently, Steve Gillies, COO of Harry Hynes Memorial Hospice, Dr. Joe Spurlock, CMO of Harry Hynes Memorial Hospice, Mary Lynn Thomas, CFO of KidsTLC and Tom Petrizzo, CEO of Tri-County Mental Health Services  came by to chat during one of our leadership development classes. Carol Reynolds, EVP of client experience at Netsmart moderated the discussion, which centered around the unique challenges each organization faces and…

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Rethinking the Documentation Process for KVC Health Systems

Like many behavioral health facilities, KVC Health Systems aims to provide the best, most efficient care for its clients. However, there are often obstacles the community faces that make providing care more difficult. In order to improve efficiency and reduce costs, KVC partnered with Netsmart to optimize a speech recognition solution. This technology speeds up the clinical documentation process and decreases the risk of data-entry error. KVC is headquartered in the greater Kansas City area and provides adoption, foster care…

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How the Recent Opioid Legislation Impacts Community-Based Providers

Today President Trump signed into law legislation intended to help stem the opioid crisis. The SUPPORT for Patients and Communities Act provides additional funding to combat addiction, improve access to treatment and authorizes a pilot financing program to incentivize providers to invest in technology to better coordinate care. We’ve all seen the stats when it comes to the opioid crisis: More than 72,000 people died in the U.S. in 2017 from an opioid overdose. The Centers for Disease Control and…

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PDGM Proposal Merits Close Scrutiny

The Patient Driven Groupings Model (PDGM) recently released by CMS is a good news/bad news scenario for home health organizations. We’ve examined the proposal closely and submitted comments to the Centers for Medicare & Medicaid Services on behalf of our home health and hospice clients. The good news is that the proposal is budget-neutral. Under the previous Home Health Groupings Model (HHGM), which was withdrawn last year following the public comment period, organizations faced an estimated 15 percent cut in…

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