A Netsmart Blog

Growing and Harvesting Results with Automated Eligibility Verification

You’re heading to the Saturday farmers’ market where you can’t wait to purchase your favorite fruits and vegetables. Vendors only accept cash for purchases so you’ll need to stop by the bank first. Your bank isn’t nearby so you go to the closest ATM on the way to the market.  You put your card in the ATM and in a matter of moments, you have cash in hand from a bank that you don’t typically do business with. The integrated…

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Passion and Vision for the Future: The Legacy of Neal Patterson

I wanted to take a minute to discuss something important. As many of you are probably aware, the CEO of Cerner, Neal Patterson, passed away this last weekend from complications of his ongoing cancer treatment. For those that don’t know, Neal founded Cerner in the late 1970’s and has been its CEO ever since. Neal was a pioneer for the healthcare information technology and electronic medical records industry. He was the first to declare that an “enterprise platform” was required to solve…

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Breaking Through the “Radio Silence”

Have you ever carried a secret that became an increasingly heavy burden? The irony is that secrecy often keeps those battling mental illness from finding the relief they so desperately need. Reporter Kevin Patrick discovered that truth when he began having panic attacks in the midst of an otherwise successful career. He would have never guessed that a highly respected colleague he was working alongside was living in a parallel existence that both would only learn about much later.

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Focus on Outcomes: Moving to Value-Based Healthcare

It’s Friday night, and you’re heading to a delicious dinner with friends. You order your favorite entrée, and the chef did not disappoint. Your server brings you your bill, and you notice a long receipt listing a price for each item used to create your meal. A few dollars for the plate, silverware, and glass, another few dollars for each pot and pan. Then you’re charged for the food. Would you go out to dinner as often knowing you had…

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Meet the Clinicians: Andrew Mersman

With 1,300 associates across the country, we are privileged to have many clinicians in the Netsmart ranks. These experienced individuals work hand-in-hand with our technology teams to make sure we’re delivering solutions that work in real-life … not just the testing lab. These associates possess a wealth of knowledge and experience that helps keep our efforts aligned with the needs and goals of our clients. In this series, we spotlight associates who have worked in the field, and now call Netsmart home.   Andrew Mersman…

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Time Is Now On Your Side with Electronic Billing

Before the time of paperless statements and electronic billing, we would spend a sunny Saturday morning sipping coffee and paying bills – credit card, medical, mortgage… too many to count! It would take hours away from our leisurely time to sort statements, write checks and mail them. We would hold our breath hoping that they’re delivered with no problems. Now we can pay our personal bills in a matter of minutes thanks to the introduction of electronic bill pay and…

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Interoperability: It’s Time to Get in the Game

It’s the bottom of the ninth and your team is down two to one. Your organization is up to bat with two strikes and runners on second and third. Baseball is a game of strategy and it’s up to your organization to be able to read the pitches being thrown to you so you can hit a home run for each and every patient under your care. So, how are you going to prepare to knock it out of the…

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Aligning Technology, Leadership and Organizational Culture in Healthcare Providers

When any organization recognizes the need to upgrade or change technology, a great deal of effort goes into the selection process. But once that decision is made, executives all too often leave the implementation to the IT department and the vendor’s support team. And that’s when problems can begin. Because implementing, upgrading or optimizing technology can be problematic – and the issue is usually not the technology itself. A major change in technology means a major cultural shift. Leading an…

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The Influence of Suicide Contagion in Pop Culture

In the last few months, there has been a lot of conversations about teen suicide, primarily driven by a new Netflix series, 13 Reasons Why. Experts have both praised the series for providing a focal point for discussing teen suicide and condemned it for glamorizing self-destruction. There are a lot of resources readily available (including below) that guide conversations about suicide, so I’m going to take a different angle in this post. The core concern about this series is whether…

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It’s a Process…42CFR Part 2 Consent Reform (Video)

  Sarah C. (fictional name) has battled an addiction to opioids for almost five years. She was prescribed medication for severe pain after back surgery, and due to complications the back pain continued and even increased in severity for several months. The pain abated after a second surgery, but by then Sarah had developed an addiction to the pain med. She sought treatment at a county-operated addiction treatment facility, making good progress. Sarah also had several co-occurring disorders – asthma,…

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