EHR Solutions and Operations

Calm During the Storm: Serving Clients During an Emergency

Near the end of August 2017, a tropical storm was brewing in the Atlantic Ocean. That storm, known as Hurricane Irma, was on a course headed toward Florida after making its way into the Gulf of Mexico. As is with any typical hurricane news coverage, you never really know until the actual day it hits. But, we knew she was headed toward us at Operation PAR and we had to determine how to best serve our clients during this weather…

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Exploring the True Value of an EHR

When I joined Arizona State Hospital as their CEO in May 2015, we already had an electronic health record (EHR) system in place, but it was old and dilapidated – unable to accept any updates or changes. We needed to upgrade our system in order to have the capacity to continue to grow and adapt to industry requirements. While our team was hesitant to take on this huge challenge, we soon realized that to stay aligned with requirements and achieve…

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Focused on Recovery With a Whole-Person Approach

We’ve come a long way in how our culture and our healthcare community treat individuals with severe mental illness (SMI). In the 1840s, people suspected of having a SMI were placed in an institution that closely resembled a jail … without the option to leave. This was culturally accepted because the belief was if they were out of sight, they were out of mind. In the early 1900s, providers began experimenting with radical treatments, with the ultimate goal to eliminate…

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ONC Meeting Recap

The Office of the National Coordinator for Health Information Technology (ONC) hosted its annual meeting last week. Netsmart attended this year’s event, themed “Tackling Barriers to Interoperability and Usability,” where we took part in conversations with other healthcare IT partners, clients and key ONC and CMS staff. The overwhelming takeaway is that interoperability is no longer an option, it is a critical component in the shift to value based care. In his opening keynote, Donald Rucker, M.D., national coordinator for the ONC, made the case…

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Post-acute Strategy: Using Technology to Attract and Retain Health System Relationships

Post-acute care has long been a fragmented sector of healthcare. In a recent report, a physician executive referred to it as “an archipelago of little islands.”1 But the disconnect between post-acute care and other care providers is becoming less distinct. Payer requirements and the trend toward shared risk payment models are driving health systems and hospitals to narrow their preferred partners lists and forge referral relationships with organizations that can help them save money, reduce potential penalties and improve patient…

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ONC Interoperability Pledge

You may have seen a recent announcement from the Office of the National Coordinator for Health Information Technology (ONC) showcasing healthcare technology vendors’ commitment to interoperability and information sharing. Netsmart is a long-time leader in automating and connecting behavioral health and social services communities and their acute and primary care partners; and over the last 18 months, we’ve been investing in the same technology for post-acute providers. Our powerful Netsmart network allows more than 560,000 providers across 25,000 organizations to…

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Success in Long-term Care Through Care Coordination

Think about a time you’ve had to make a big decision. You took the facts you were aware of and you made your decision based off of the information you knew. What if a major piece of information wasn’t presented as an option or you were not given all of the details to consider the best choice? If you had access to all of the information before making the decision, you may have made a different choice. That’s not the…

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Whole-Person Care: Value-based Care for the Justice-Involved

Every year, 11 million individuals process in and out of the county jail system in the United States. Approximately two-thirds of those individuals suffer from a mental illness or substance use disorder, often both. Counties and their community partners are recognizing the value of collaborating and sharing healthcare information to provide fully-informed care before, during and after incarceration. County care providers work hard to help improve recovery outcomes using cost-effective and evidence-based treatment so these individuals remain successful in their…

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Improving Care through Adopting Technology: What’s Next?

Part IV As we reach the end of our journey addressing technology to create effective care strategy, we invite you to really take time and consider where your organization stands when it comes to utilizing technology in your daily operations. We’ve addressed the importance to connect with regional providers with a robust electronic health record (EHR) solution. Once you have those links in place, make sure to utilize what those connections can do for you. Interoperability helps set providers up…

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Leveraging Data and Optimization for Care Coordination Success

Part III Welcome back and thank you for joining us for part III of our series discussing the importance of embracing technology to achieve effective care. If you’re just catching up, we’ve discussed the importance of going digital and making the right connections for effective care collaboration. Today, let’s explore how to best utilize data as well as how to leverage all of the benefits of your electronic health record (EHR) solution to provide the best care possible. Now you’ve…

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