EHR Solutions and Operations

Driving Recovery in the Opioid Crisis – The Technology to Get Us There

The opioid crisis has been long in the making and has yet to cease force as it continues to permeate the healthcare community. Drug use admission rates have increased 500 percent since the early 2000s. According to the CDC, there were more than 63,000 overdose deaths in 2016, which surpasses the number of car accidents and gun deaths in that same year. When studying the opioid epidemic, it’s important to consider the causes of addiction, which can range from genetics,…

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A Collaborative Check-In With Some of Our Clients

We love when our clients stop by and share insight and feedback with our associates. Recently, Steve Gillies, COO of Harry Hynes Memorial Hospice, Dr. Joe Spurlock, CMO of Harry Hynes Memorial Hospice, Mary Lynn Thomas, CFO of KidsTLC and Tom Petrizzo, CEO of Tri-County Mental Health Services  came by to chat during one of our leadership development classes. Carol Reynolds, EVP of client experience at Netsmart moderated the discussion, which centered around the unique challenges each organization faces and…

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Rethinking the Documentation Process for KVC Health Systems

Like many behavioral health facilities, KVC Health Systems aims to provide the best, most efficient care for its clients. However, there are often obstacles the community faces that make providing care more difficult. In order to improve efficiency and reduce costs, KVC partnered with Netsmart to optimize a speech recognition solution. This technology speeds up the clinical documentation process and decreases the risk of data-entry error. KVC is headquartered in the greater Kansas City area and provides adoption, foster care…

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How the Recent Opioid Legislation Impacts Community-Based Providers

Today President Trump signed into law legislation intended to help stem the opioid crisis. The SUPPORT for Patients and Communities Act provides additional funding to combat addiction, improve access to treatment and authorizes a pilot financing program to incentivize providers to invest in technology to better coordinate care. We’ve all seen the stats when it comes to the opioid crisis: More than 72,000 people died in the U.S. in 2017 from an opioid overdose. The Centers for Disease Control and…

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Finding the Right EHR to Bring Your Strategy to Life

Choosing an electronic health record (EHR) is an extensive undertaking for many provider organizations. It requires staff member involvement at all levels, not to mention an examination of current workflows and future projects. In order to make this process seamless and efficient, it’s important to work with an EHR partner who understands your organization’s mission and mirrors your goals. In this OPEN MINDS Knowledge Partner Article, learn how two organizations chose a partner to help their blueprint come to life.…

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Congress Passes Major Opioid Bill: Includes Health IT Financial Incentives for Behavioral Health and Substance Use Treatment Providers

Behavioral health organizations, including community mental health centers, psychiatric hospitals, addiction treatment and other key providers consistently lag behind acute care in the adoption of technology. Despite an increased demand for services and the fact they serve some of the nation’s most at-risk populations, these providers weren’t fully eligible for federal financial incentives on a par with acute care providers for purchase of electronic health record (EHR) platforms, key to enhancing care quality and efficiency in all healthcare settings. Significantly,…

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How Social Determinants of Health Support the Value-Based Care Reimbursement Model

In a fee-for-service reimbursement model, healthcare providers are reimbursed for each office visit or service they provide. Since providers are rewarded based on the volume of people they see, they are incented to keep their schedules full. Essentially, payment is dependent on the quantity of care instead of quality. Today, healthcare is rapidly shifting to a value-based care (VBC) reimbursement model, which realigns care to focus on quality. Delivering quality care at optimal costs is key to the VBC reimbursement…

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Electronic Visit Verification (EVV) Requirements on the Horizon

A lesser-known component of the 21st Century Cures Act is the electronic visit verification (EVV) requirement that goes into effect January 1, 2020, for personal care services (PCS), and January 1, 2023, for home health care services (HHCS). So, what is EVV and how can your organization prepare to comply with this requirement? One of the greatest impacts will be to PCS providers who offer opportunities to Medicaid beneficiaries to receive services such as activities of daily living (ADL) in…

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Flourishing in Post-Acute Care With a Single Unified System

Regulatory pressures, complex reimbursements and staff shortages in healthcare are not going away. Post-acute care providers need to be nimble and agile enough to easily prove outcomes, measure results and integrate clinical and financial information to succeed in the modern landscape. Having one unified system to manage it all should be on your “must-do” list. Here’s why: It helps create more efficient care transitions. Transitioning care settings should be smooth and efficient for everyone involved. The right platform consolidates patient…

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The Need for Electronic Healthcare Records in Psychiatric Care Settings

A recent New England Journal of Medicine report cited the lack of electronic health records (EHRs) in psychiatric care settings, showing that only 15 percent of psychiatric hospitals and offices had an EHR system compared to 84 percent of hospitals and 58 percent of primary care physicians. Why is this and how can we accelerate adoption? One of the primary reasons is the Meaningful Use program that incentivized hospitals and physicians to digitize left out some very important communities within…

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