Care Coordination

Calm During the Storm: Serving Clients During an Emergency

Near the end of August 2017, a tropical storm was brewing in the Atlantic Ocean. That storm, known as Hurricane Irma, was on a course headed toward Florida after making its way into the Gulf of Mexico. As is with any typical hurricane news coverage, you never really know until the actual day it hits. But, we knew she was headed toward us at Operation PAR and we had to determine how to best serve our clients during this weather…

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Exploring the True Value of an EHR

When I joined Arizona State Hospital as their CEO in May 2015, we already had an electronic health record (EHR) system in place, but it was old and dilapidated – unable to accept any updates or changes. We needed to upgrade our system in order to have the capacity to continue to grow and adapt to industry requirements. While our team was hesitant to take on this huge challenge, we soon realized that to stay aligned with requirements and achieve…

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One Organization’s Journey to Whole-person Care: Landis Communities

Ensuring that an individual’s needs are met across various areas of care can be complex and overwhelming, but with correct tools in place, organizations can achieve whole-person care and do it well. Facilitating interoperability between care providers is key and necessitates the need for investing in the right technology to make it happen. Eva Bering is vice president of operations at Landis Communities, a five-star, full service, live-at-home facility in Lititz, Penn. It offers a 114-acre continuing care retirement community…

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Connecting Whole-Families: The Bair Foundation

Successful child and family service organizations understand that adopting the right technology is essential to achieving positive outcomes for the families they serve. From storing and retrieving client data to executing service plans, providers need access to tools that help simplify and streamline workflows.  These powerful capabilities allow providers to focus on delivering the best care and service possible. Our longtime partners, The Bair Foundation, incorporated the Netsmart child and family platform seven years ago to meet their goal of…

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One of These Things is Not Like the Other … Or Is It?

Over the last 50 years, Netsmart has been recognized as a leader in electronic health records (EHR), integration and automation for the behavioral health and social services communities. Over the last two years, I’ve often been asked, why did we decide to bring that experience and expertise to post-acute providers? There are quite a few reasons why we decided to move into the post-acute community. On the surface, behavioral health, post-acute and social services communities may seem completely different, but…

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Tracing the Path to Whole-person Care

Whole-person care is the coordination of health, behavioral health and social services with the goals of improving outcomes and making more efficient use of resources. But how does it work in practice across the post-acute and human services communities? Let’s take a look at what’s driving whole-person care, similarities between post-acute care and human services providers and explore preliminary results from programs that are already in place. Healthcare Costs Are Rising at Unsustainable Rates And the biggest chunk of the…

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Focused on Recovery With a Whole-Person Approach

We’ve come a long way in how our culture and our healthcare community treat individuals with severe mental illness (SMI). In the 1840s, people suspected of having a SMI were placed in an institution that closely resembled a jail … without the option to leave. This was culturally accepted because the belief was if they were out of sight, they were out of mind. In the early 1900s, providers began experimenting with radical treatments, with the ultimate goal to eliminate…

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ONC Meeting Recap

The Office of the National Coordinator for Health Information Technology (ONC) hosted its annual meeting last week. Netsmart attended this year’s event, themed “Tackling Barriers to Interoperability and Usability,” where we took part in conversations with other healthcare IT partners, clients and key ONC and CMS staff. The overwhelming takeaway is that interoperability is no longer an option, it is a critical component in the shift to value based care. In his opening keynote, Donald Rucker, M.D., national coordinator for the ONC, made the case…

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Post-acute Strategy: Using Technology to Attract and Retain Health System Relationships

Post-acute care has long been a fragmented sector of healthcare. In a recent report, a physician executive referred to it as “an archipelago of little islands.”1 But the disconnect between post-acute care and other care providers is becoming less distinct. Payer requirements and the trend toward shared risk payment models are driving health systems and hospitals to narrow their preferred partners lists and forge referral relationships with organizations that can help them save money, reduce potential penalties and improve patient…

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ONC Interoperability Pledge

You may have seen a recent announcement from the Office of the National Coordinator for Health Information Technology (ONC) showcasing healthcare technology vendors’ commitment to interoperability and information sharing. Netsmart is a long-time leader in automating and connecting behavioral health and social services communities and their acute and primary care partners; and over the last 18 months, we’ve been investing in the same technology for post-acute providers. Our powerful Netsmart network allows more than 560,000 providers across 25,000 organizations to…

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