Netsmart Blogs

Time Is Now On Your Side with Electronic Billing

Before the time of paperless statements and electronic billing, we would spend a sunny Saturday morning sipping coffee and paying bills – credit card, medical, mortgage… too many to count! It would take hours away from our leisurely time to sort statements, write checks and mail them. We would hold our breath hoping that they’re delivered with no problems. Now we can pay our personal bills in a matter of minutes thanks to the introduction of electronic bill pay and…

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Interoperability: It’s Time to Get in the Game

It’s the bottom of the ninth and your team is down two to one. Your organization is up to bat with two strikes and runners on second and third. Baseball is a game of strategy and it’s up to your organization to be able to read the pitches being thrown to you so you can hit a home run for each and every patient under your care. So, how are you going to prepare to knock it out of the…

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Aligning Technology, Leadership and Organizational Culture in Healthcare Providers

When any organization recognizes the need to upgrade or change technology, a great deal of effort goes into the selection process. But once that decision is made, executives all too often leave the implementation to the IT department and the vendor’s support team. And that’s when problems can begin. Because implementing, upgrading or optimizing technology can be problematic – and the issue is usually not the technology itself. A major change in technology means a major cultural shift. Leading an…

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The Influence of Suicide Contagion in Pop Culture

In the last few months, there has been a lot of conversations about teen suicide, primarily driven by a new Netflix series, 13 Reasons Why. Experts have both praised the series for providing a focal point for discussing teen suicide and condemned it for glamorizing self-destruction. There are a lot of resources readily available (including below) that guide conversations about suicide, so I’m going to take a different angle in this post. The core concern about this series is whether…

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It’s a Process…42CFR Part 2 Consent Reform (Video)

  Sarah C. (fictional name) has battled an addiction to opioids for almost five years. She was prescribed medication for severe pain after back surgery, and due to complications the back pain continued and even increased in severity for several months. The pain abated after a second surgery, but by then Sarah had developed an addiction to the pain med. She sought treatment at a county-operated addiction treatment facility, making good progress. Sarah also had several co-occurring disorders – asthma,…

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Willow Health Care in Driver’s Seat Cruising Down Road to Success

Imagine if you bought a brand new car, but you didn’t use any of the features. You never listened to the radio on long road trips. You didn’t switch on the AC in the summer or the heat in the winter. You didn’t use the power locks or windows. Now, imagine your healthcare organization has just made an investment in an electronic health record (EHR) system but isn’t using any of the features and functionality. That’s not the case with Willow…

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Returning to Person Centricity: Value-Based Care

I’m often asked by those in my network who are not vocationally tied to healthcare, what is all the noise about. First, those I serve with and for would likely agree there are easier things to do; but for many of us this is about social goodness, a system that works for all, the cause that drives us. It’s about evolving the model we find ourselves in right now. Early on, the focus of healthcare was solely on the person.…

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Becoming a Foster Parent: Are You Ready?

With hundreds of thousands of children of all ages in foster care, there’s huge need for more foster families. Perhaps you’ve thought about fostering before, but fear of the unknown has stopped you from going for it. There’s no doubt that fostering children is a special and fulfilling opportunity. It’s a chance to provide a child a safe, secure living environment and to positively shape and mold their life. The decision to foster is an important one that affects both you and the children you care for.…

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