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Tech Explosion Means More Engaged Consumers, Better Care … But Weigh Your Options

There is a great value in using technology to engage with healthcare consumers. Applications streamline processes that occur before, during and after appointments. With the exponential growth in availability of healthcare technology tools, consumer communication is easier and more affordable than ever before.

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An EHR Built for You

In the world of healthcare 3.0, this latest generation of the ever-evolving healthcare landscape, everyone is required to have an electronic health record (EHR). The benefits of EHRs are becoming better known: including the potential for higher quality care, improved health outcomes and reduced costs. EHRs should be designed to make it easier for all members of the care team to be better informed and more involved in the care of their consumers. 

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FPAR 2.0 and the Digital Path Forward for Public Health

The mission of public health is to reduce the leading causes of preventable death and disability, with a special emphasis on under-served populations and health disparities. Local and state health departments need to adapt and evolve if governmental public health is to address emerging health demands. Local health departments have long recognized the need to more effectively integrate and exchange data with their community partners and payers. However, given the wide-range of services public health departments deliver (in and outside…

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Giving Meaning to Measurement

By Netsmart When it comes to data, the goal is not just to have it, but to make it meaningful. Data tells us not just where we are, but more importantly, where we need to go. One of the best ways to obtain understanding from data is to benchmark. Benchmarking is the act of comparing a performance measure (metric) to a standard. Organizations can benchmark against their own past performance, or against the performance of a set of regional and…

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Lost on the Way to the Moon

        Earlier this week I sat in on a Web broadcast announcing the launch of the Kennedy Center for Mental Health Policy and Research. The lead presenters were former Congressman Patrick Kennedy and Dr. David Satcher, former Surgeon General of the United States. Both men are longtime advocates of mental health reform. The broadcast was interesting, inspiring and spot-on regarding many issues. But I wanted something more.

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Re-thinking Consumer Engagement through the Use of Rewards

Gas stations, hotels, grocery and electronic stores.  They all have this in common: They’ve long been offering rewards and using incentive systems aimed at influencing customer behavior and increasing loyalty. Behavioral healthcare, to this point, hasn’t gotten on board, but there’s no reason to wait any longer. It’s time to steal a page from their playbooks.

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