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Clarity through Consoles

I recently received a pleasantly surprising e-mail from a clinician and colleague here at Child Guidance Center which read, “I feel like a six year old girl getting her Christmas gift early!” When you help manage an organization’s internal IT, the emails you receive typically contain more problems than praise.

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Close but no Cigar: Functional Measurement versus Level of Care Placement

Measurement is a good thing. Maybe there are a few naysayers out there who believe you can’t measure this psychotherapy stuff but the fact is whether you believe it or not, measuring whether what you do is effective is the future. We are moving rapidly into a pay for performance (PFP) reimbursement model where improvement will have to be monitored. Even if you aren’t in a PFP model, you will likely be seeing more capitation reimbursement coming your way. In…

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The Three Most Overlooked Keys to Consumer Engagement

Consumer engagement has become the Holy Grail of healthcare as we collectively move from a fee-for-service to a pay-for-performance model. We know that consumer engagement increases loyalty. We know that it reduces costs. Most importantly, we know that it can even improve outcomes. Unfortunately, providers often overlook key actions that help ensure their clients are involved in and committed to the process of making them whole. So, what are the most vital components of consumer engagement? There are three:

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Home for the Holidays

“When you pine for the sunshine of a friendly gaze For the holidays, you can’t beat home, sweet home.”   When we hear those words from Perry Como crooned over loudspeakers in a local mall or through our car radios we picture different things: the serviceman or woman wishing they could be with their families … or perhaps a traveling salesman trying to get back to his wife and kids. At KVC, we tend to think of particular children waiting…

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Sharing Successes — National Health IT Week

If you could give a voice to those who can’t speak for themselves, if you could speed care and improve the mental, physical and social well-being of those most in need – all the while saving money – would you do it? Not surprisingly, providers answer “yes,” and these outcomes are being realized with the help of health IT. That’s why we’re excited to share just a few of those success stories in marking National Health IT Week. Innovation isn’t…

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Opiate addiction plagues U.S., but there is hope

U.S. heroin and prescription drug use is an epidemic that is spinning out of control. According to a report published by Reuters, there were more than 43,000 deaths in 2013, of which more than half involved either a prescription painkiller or heroin. That number has continued to rise each year. How do we, the U.S. population or even the healthcare community, allow this trend to continue? What is not publicized enough is the direct connection between prescription opiates and heroin.…

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Leading the Interoperability Charge with Local Health Departments

The public health sector and local health departments (LHDs) across the country are seeing a big swing in the services they provide – moving from a solely traditional population health model to that of a primary care provider for the population that they serve.  As this shift occurs, it’s imperative that LHDs are laser-focused on patient care and not on cumbersome paper shuffling. Family planning annual reports are required by the Office of Population Affairs (OPA) to monitor compliance, show…

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The Healthcare IT Value Model — A multidimensional healthcare IT planning and measurement tool for the HHS community

In the fast-evolving world of value-based contracts and coordinated care, providers need a strategic roadmap to guide them on the journey to true consumer-centered care by adopting smart technologies made for this new environment. Providers are asking hard questions: “What should I do next?” “How do I adopt the right IT strategy that addresses all my clinical and operational workflows and processes?” “How can I work smarter to drive wellness for the individuals I serve while keeping costs down?”

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Accounting for Care: Why You Can’t Afford to Forgo Healthcare IT

Health and human services (HHS) organizations share a core mission: better the lives of the people they serve. Unfortunately, with rising costs of healthcare and a complicated healthcare landscape, HHS organizations could lose sight of this purpose. Sorting out the details of billing and bureaucracy leaves many organizations just trying to stay afloat.

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